Remote technical support for photo booth users*
Who this support is for:
- owners of SMOVE photo booths whose initial 24/7 support period has ended and wish to extend it for another 12 months,
- DSLR Remote Pro software users who want to access 24/7 support (training required),
- users of photo booths from any brand with DSLR Remote Pro software (support covers software only and requires prior training).
Users who purchase support are entitled to remote assistance via:
- email,
- phone,
- remote desktop (internet connection required).
Support is provided in two modes:
- Standard (questions regarding functionality, settings, print templates**, software options)
Monday to Friday, 08:00–16:00
- Emergency – in the event of a sudden, unexpected software or hardware failure (for SMOVE hardware users only)
Monday to Sunday, 24/7 – internet access required.
* support is provided in Polish
** support does not include creating print templates on behalf of the customer
1 other product in the same category:
Comprehensive training on photo booth software – DSLR Remote Pro
Training agenda:
familiarization with the program interface (where to find specific functions),
camera settings (how to...
