Technical Support for Photo Booths
Technical Support for Photo Booths

Technical Support for Photo Booths

We deliver our products to European Union countries. To get 0% VAT for intra-community transaction provide us your valid EU VAT number
Ask about this product

This item is available only on request.

If you are interested, please contact us.

Remote technical support for photo booth users*

Who this support is for:

  • owners of SMOVE photo booths whose initial 24/7 support period has ended and wish to extend it for another 12 months,
  • DSLR Remote Pro software users who want to access 24/7 support (training required),
  • users of photo booths from any brand with DSLR Remote Pro software (support covers software only and requires prior training).

Users who purchase support are entitled to remote assistance via:

  • email,
  • phone,
  • remote desktop (internet connection required).

Support is provided in two modes:

  • Standard (questions regarding functionality, settings, print templates**, software options)
    Monday to Friday, 08:00–16:00
  • Emergency – in the event of a sudden, unexpected software or hardware failure (for SMOVE hardware users only)
    Monday to Sunday, 24/7 – internet access required.
* support is provided in Polish
** support does not include creating print templates on behalf of the customer

We invite you to read the full 24/7 Support Terms & Conditions

wsparcie-24-7

1 other product in the same category:

Viewed products